Tour Operator – Newcomer
This seminar is aimed at tour operator – newcomers and serves to impart basic knowledge. It is ideal to get an overview of the requirements and processes of a tour operator. Just as perfect for travel agencies who are concerned with the idea of occasionally acting as an operator themselves. IMPORTANT: The seminar already considers the package travel guideline, which comes into force starting from 01.07.2018.
09:00 Welcome
09:15 Legal basis tour operator
Basic principles of travel law, differentiation between travel agency and tour operator, travel contract, liability for vicarious agents
12:00 Purchase of services
Allotment and guarantee contracts, incoming agencies, regional service providers
15:30 The tax peculiarities of a tour operator
16:30 Complaints and liability
Frankfurt table, guaranteed services, notice of defects, remedy, legal basis of the tour guide as vicarious agent
17:30 Sale
Tour operator as intermediary, tour operator as travel agency
18:00 Feedback
For organisational reasons, the times given are only approximate. Of course there will be breaks.
Target group: Tour operator – newcomers, travel agencies
Minimum number of participants: 3 persons
Costs: Euro 50,- p.p. incl. VAT.